Payment Processing

ZipFit Payments is built on Stripe. Stripe's Payment Processing fees can be seen here. To get started, after sign up, you simply create a new Stripe account through ZipFit's portal and you can start creating subscriptions, packages, credit packs and more.

You can create subscriptions/memberships, packages, credit packs, and donations.

Yes, our payment processing manages unlimited membership tiers, class packages, drop-in rates, family discounts, corporate memberships, personal training sessions, and seasonal promotions. It automatically applies the correct pricing, handles prorated charges for mid-month signups, and manages complex billing scenarios specific to fitness businesses.

Yes, members can securely update payment methods through your branded member portal, mobile app, or email links. The system automatically applies new payment information to future charges and can immediately retry any failed payments with updated details, reducing billing friction.

The system manages cancellation requests according to your policies, processes final charges, handles prorated refunds, and updates member status automatically. It tracks cancellation reasons and provides analytics to help reduce churn while ensuring compliance with your membership agreements.

Our system accepts credit cards, debit cards, ACH/bank transfers, digital wallets (Apple Pay, Google Pay), and buy-now-pay-later options. Multiple payment options increase successful payment rates by 30% by allowing members to choose their preferred payment method.

The system automatically pauses billing during membership freezes, resumes charges when the freeze ends, tracks freeze periods for policy compliance, and sends notifications before billing resumes. This automated freeze management maintains member relationships while protecting revenue.

Absolutely. The system handles drop-in class payments, personal training session charges, workshop fees, retail purchases, and special event payments alongside recurring memberships. All transactions are tracked and reported together for comprehensive financial management.