Frequently Asked Questions

Question 1

What makes your AI assistant different from hiring a human receptionist?

Accepted Answer

Our AI assistant is available 24/7, doesn’t take breaks or sick days, and costs 80% less than a human receptionist. It always remembers to follow up and can answer many questions at once.

Question 2

Can the AI assistant actually book appointments and classes?

Accepted Answer

Yes, it connects with your scheduling system to book appointments, register for classes, and manage cancellations. It knows when you are available and handles everything without help.

Question 3

How does the AI handle complex client questions?

Accepted Answer

The AI knows a lot about fitness and wellness. If it gets a tough question, it will pass the chat to a human while sharing all the details about the conversation.

Question 4

Will clients know they're talking to an AI?

Accepted Answer

The AI can speak naturally and can mention that it is an assistant or act like a virtual receptionist. Most clients enjoy the quick help they get, no matter if it’s AI or a person.

Question 5

How much time does this save fitness business owners?

Accepted Answer

Studio owners often spend 15-20 hours each week on calls and messages. Our AI can handle 90% of these tasks, saving you 12-18 hours to focus on your clients and business.

Question 6

Can the AI assistant follow up on leads automatically?

Accepted Answer

Absolutely! The AI will follow up with prospects who don’t respond, send personalized notes, and reach out to old members. This boosts lead conversion by 40% compared to manual methods.

Question 7

How does the AI learn about my specific fitness business?

Accepted Answer

When you set it up, the AI learns about your classes, prices, policies, and trainer info. It keeps getting better by looking at successful chats and can be updated with new info anytime.

Question 8

What types of conversations can the AI handle?

Accepted Answer

The AI can talk about class details, membership options, prices, scheduling, cancellations, trainer availability, studio tours, trial classes, payment issues, and more.

Question 9

How does the AI help with client retention?

Accepted Answer

The AI automatically sends class reminders, checks in with members who haven't attended recently, promotes relevant classes based on past attendance, handles billing questions promptly, and maintains ongoing engagement to reduce churn and increase lifetime value.

Question 10

How does this compare to chatbots on other fitness platforms?

Accepted Answer

Unlike basic chatbots that only provide pre-written responses, our AI understands context, has natural conversations, learns from interactions, and can complete complex tasks like booking and sales. It's specifically built for fitness businesses rather than generic customer service.

Question 11

Does the AI work for all types of fitness businesses?

Accepted Answer

Yes, our AI is configured for yoga studios, pilates studios, CrossFit gyms, personal training studios, martial arts schools, dance studios, wellness spas, physical therapy clinics, and any fitness or wellness business that needs to convert inquiries into clients.

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